Welcome to my blog! I’m Yaju Arya, blending 17+ years of expertise in QA, GenAI, and Technical Product Management to deliver actionable insights, innovative strategies, and real-world solutions for tech enthusiasts and professionals.
In the last 2 years, the way software is developed has seen a shift that couldn’t have been imagined before. Thanks to AI, now anyone with an idea can create software, provided it doesn’t involve rocket science. Platforms like Product Hunt and Reddit have numerous stories of indie creators turning simple apps into successes, for [...]
AI is on the rise these days. Companies are asking candidates to use the GenAI tool of their choice (ChatGPT, Gemini, Claude, etc). and demonstrate how they think and work. While people can write prompts, here's a lesser-talked about secret: most of us struggle at writing effective prompts that can produce the best out of [...]
I recently led an initiative to launch a mental health startup in India. The goal was to create a privacy-first, no-login mental health wellness portal tailored for Indian users. It would feature Hinglish content, a counsellor directory, educational resources, and an AI-powered counsellor. My role involved validating this concept through user research, competitor analysis, and [...]
In late 2021, I developed a web-based practice management system for a small clinic in the Los Angeles area. I identified operational inefficiencies after doing discussions with their team. Clinic Challenges Engaging with the clinic owner and staff members revealed critical pain points: Staff were manually scheduling appointments and doing billing. This led to errors [...]
At GoalSmacker, we started with a queue management tool that took an unexpected turn—one that helped save lives during peak COVID-19. What began as a retail solution in 2020’s first lockdown became GliderQMS, a mobile app for clinics that hit #1 on Google Play Store in 2021. My team pivoted to healthcare, sparked by doctors [...]
Releasing software isn’t always smooth—especially when it’s a Customer 360 product with users counting on every update. At RudderStack, I faced the challenge of managing 40+ release cycles across global teams. It was tough, but I found a way through by working politely with everyone involved and keeping the user in mind. Here’s how I [...]
India, with its vast population of 1.4 billion people, presents a unique opportunity for healthcare technology solutions. However, creating an app to help users find the right doctor in India comes with its own set of challenges. In this blog post, we will explore some practical obstacles that need to be addressed when developing such [...]
A profitable SaaS company thought of making a revolutionary upgrade to their existing product. They invested millions of dollars into its development, by expanding product and engineering teams and opened up offices in posh locations. They spent close to 5 years in making the new product. And what happened eventually? The new product bombed. That [...]
The greatest disservice you can do to yourself is to not charge money for your work, even if it’s for your close family friends. Some years ago, I fretted taking payments from my family friends. I was of the thought that I’ve known their family for years, when I was in school, how could I [...]
If you want your business to excel, then don’t focus on customer service. Years ago, I read a book “The Effortless Experience”. The key takeaway for me was that it’s largely pointless to focus on providing good customer service to your customers. The book gave example of a guy who spent 2 hours on phone, [...]
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