No-Code Practice Management System: Transforming a Los Angeles Clinic

No-Code Practice Management System: Transforming a Los Angeles Clinic

In late 2021, I developed a web-based practice management system for a small clinic in the Los Angeles area. I identified operational inefficiencies after doing discussions with their team. Clinic Challenges Engaging with the clinic owner and staff members revealed critical pain points: Staff were manually scheduling appointments and doing billing. This led to errors [...]

Mastering End-to-End Web App Testing: A Step-by-Step Guide for Startups

Mastering End-to-End Web App Testing: A Step-by-Step Guide for Startups

Testing a web app from start to finish isn’t just about spotting bugs—it’s about building something users can’t put down. I’ve spent 16+ years shipping 60+ releases, and I’ve seen how solid testing makes all the difference. In this guide, I’ll share an example-based approach—what your startup can do, and how I did it while [...]

How to Reduce Bugs in Code: Practical Steps for Cleaner Software

How to Reduce Bugs in Code: Practical Steps for Cleaner Software

There’s this company, let’s call it AcmeAI, a new AI startup building a SaaS tool to tame data workflows. Their remote engineering team—dotted from Seattle to Singapore—wants to ship fast. But their first sprint? A disaster: bugs everywhere, users griping. Bugs hit every team—even Slack patches up all the time. AcmeAI’s crew figured out quick: [...]

Building Technical Products Users Love: A Guide to CLI, SaaS, and Data Success

Building Technical Products Users Love: A Guide to CLI, SaaS, and Data Success

Building tech products like CLI tools, SaaS apps, or data platforms is tricky—you can have awesome code, but if users don’t get it, they’re gone. I’ve spent 16+ years at places like RudderStack and GoalSmacker figuring out how to make these products stick with people. Ever wonder why some tools take off while others flop, [...]

Managing Remote Teams for Startup Success: A Playbook for Growth

Managing Remote Teams for Startup Success: A Playbook for Growth

Startups need to move fast and grab the best people, but managing a team spread across the world can feel like a puzzle. I’ve spent 16+ years at tech companies like RudderStack and GoalSmacker figuring this out, and I’ve learned how to make remote teams work together smoothly to help a startup grow. Remote work [...]

Elevating QA for Startups: Best Practices That Work

Elevating QA for Startups: Best Practices That Work

For tech startups, QA isn’t just about finding bugs—it’s about shipping a product that users trust. Over 16+ years, including stints at RudderStack and GoalSmacker, I’ve seen how a few smart practices can turn a rushed process into a smooth one. At RudderStack, we built a data platform under tight deadlines; at GoalSmacker, we pivoted [...]

From Demo to Dollars: Turning Tech into Million Dollar Plus Revenue

From Demo to Dollars: Turning Tech into Million Dollar Plus Revenue

Demos can make or break a tech company—I turned them into a million dollar plus revenue driver at RudderStack, where I stepped up to bridge tech and revenue. It wasn’t a cakewalk: full days in India, late nights for US teams, and relentless troubleshooting kept me on my toes. But I was there—charged up at [...]

Building a Talent Pipeline Under Pressure: From Interns to FTEs

Building a Talent Pipeline Under Pressure: From Interns to FTEs

Startups move fast, but they don’t always have the resources to match. At RudderStack, where I was donning multiple hats, I faced a classic crunch: a hiring freeze clashing with our need for tech talent to fuel a growing data platform. Our solution was a multiple-cycle intern program that turned thousands of candidates into 10 [...]

Revolutionizing Documentation and QA with AI: A 40% Efficiency Leap

Revolutionizing Documentation and QA with AI: A 40% Efficiency Leap

In the whirlwind of a tech startup, inefficiencies can stall even the most promising products. At RudderStack, I tackled a twin challenge: a barrage of support tickets overwhelming our customer-facing teams and QA hurdles threatening our release pace for a real-time data platform. My weapon of choice? Prompt engineering with AI. By rethinking documentation and [...]