A highly pertinent question in customer service

Would you go all the way for a customer, even if they would never do business with you in future?

Why good restaurants fail

You might have experienced a new restaurant opening up close to your place. It had a nice ambiance, variety of dishes, well dressed waiters, adequate hygiene, and food that if not out of the world did leave a pleasant taste on your tongue. So while you did not really have a “bad” impression of the [...]